Frequently Asked Questions

From Parents

What is Fairplay?

We will do our very best to give you the most competitive fixtures we can. By that we mean we will pair you with teams of similar ability where both teams will need to play at their very best in order to win. Sometimes we get this wrong or other circumstances mean that one team may not be performing at its best.

Fairplay is about recognising that the teams are not fairly matched and instead of pressing on regardless until the final whistle with a game that is not benefiting the development of either team, both team’s coaching staff look at ways to change the game so that both teams continue to benefit from the experience.

It does not mean that one team should add players or the other should take players off in the hope that this will even up the teams. It requires creative thinking by both sets of coaches working together to come up with training ground routines that can be inserted into the game to add new challenges so that both teams can develop their skills at the appropriate level.

What is WHOLE GAME?

From team managers and club secretaries through to players and parents, Whole Game is for the whole of grassroots football. Whatever your role in the game and whatever you do, Whole Game can help you to do it faster and more effectively.

You’ll find club data – such as player contacts, qualifications, discipline records and so much more all in one place, which is great news for managers and club secretaries when it comes to club admin and monitoring player availability.

You only have to input a player’s details once – and the system fully integrates with both Full-Time and the Matchday app to make access and management of information simple.

Find out more…

How do I get a login for WHOLE GAME?

If you don’t already have one, you will need to sign-up for a Whole Game account.

What is MATCHDAY?

It’s time to boot out all the boring admin around organising your football. TheFA’s official Matchday app has been developed specifically to automate everything around your football life – whether you’re a player, club secretary, manager or coach.

Who’s in the team? Who are the opponents? Where’s the game? When’s kick-off? Is anyone currently suspended? With Matchday, all the answers are instantly available at your fingertips.

Find out more…

From Players

What is Fairplay?

We will do our very best to give you the most competitive fixtures we can. By that we mean we will pair you with teams of similar ability where both teams will need to play at their very best in order to win. Sometimes we get this wrong or other circumstances mean that one team may not be performing at its best.

Fairplay is about recognising that the teams are not fairly matched and instead of pressing on regardless until the final whistle with a game that is not benefiting the development of either team, both team’s coaching staff look at ways to change the game so that both teams continue to benefit from the experience.

It does not mean that one team should add players or the other should take players off in the hope that this will even up the teams. It requires creative thinking by both sets of coaches working together to come up with training ground routines that can be inserted into the game to add new challenges so that both teams can develop their skills at the appropriate level.

What is WHOLE GAME?

From team managers and club secretaries through to players and parents, Whole Game is for the whole of grassroots football. Whatever your role in the game and whatever you do, Whole Game can help you to do it faster and more effectively.

You’ll find club data – such as player contacts, qualifications, discipline records and so much more all in one place, which is great news for managers and club secretaries when it comes to club admin and monitoring player availability.

You only have to input a player’s details once – and the system fully integrates with both Full-Time and the Matchday app to make access and management of information simple.

Find out more…

What is MATCHDAY?

It’s time to boot out all the boring admin around organising your football. TheFA’s official Matchday app has been developed specifically to automate everything around your football life – whether you’re a player, club secretary, manager or coach.

Who’s in the team? Who are the opponents? Where’s the game? When’s kick-off? Is anyone currently suspended? With Matchday, all the answers are instantly available at your fingertips.

Find out more…

From Team Administrators

What is Fairplay?

We will do our very best to give you the most competitive fixtures we can. By that we mean we will pair you with teams of similar ability where both teams will need to play at their very best in order to win. Sometimes we get this wrong or other circumstances mean that one team may not be performing at its best.

Fairplay is about recognising that the teams are not fairly matched and instead of pressing on regardless until the final whistle with a game that is not benefiting the development of either team, both team’s coaching staff look at ways to change the game so that both teams continue to benefit from the experience.

It does not mean that one team should add players or the other should take players off in the hope that this will even up the teams. It requires creative thinking by both sets of coaches working together to come up with training ground routines that can be inserted into the game to add new challenges so that both teams can develop their skills at the appropriate level.

What is WHOLE GAME?

From team managers and club secretaries through to players and parents, Whole Game is for the whole of grassroots football. Whatever your role in the game and whatever you do, Whole Game can help you to do it faster and more effectively.

You’ll find club data – such as player contacts, qualifications, discipline records and so much more all in one place, which is great news for managers and club secretaries when it comes to club admin and monitoring player availability.

You only have to input a player’s details once – and the system fully integrates with both Full-Time and the Matchday app to make access and management of information simple.

Find out more…

How do I get a login for WHOLE GAME?

If you don’t already have one, you will need to sign-up for a Whole Game account.

What is FULL-TIME?

FULL-TIME is the easy way we manage the football league online. It works in conjunction with TheFA, the County website, and Whole Game. Scores, player stats, league and referee marks can be entered by team admins online.

For Managers on the go, our SMS service allows scores to be submitted via a simple text message, but only through The FA Matchday app can managers enter live score updates, alongside entering a wide selection of player stats as well as providing league, pitch quality and referee marks. We also provide tools to postpone or cancel games.

Find out more…

What is MATCHDAY?

It’s time to boot out all the boring admin around organising your football. TheFA’s official Matchday app has been developed specifically to automate everything around your football life – whether you’re a player, club secretary, manager or coach.

Who’s in the team? Who are the opponents? Where’s the game? When’s kick-off? Is anyone currently suspended? With Matchday, all the answers are instantly available at your fingertips.

Find out more…

How do I get a login for FULL-TIME?

If you don’t already have one, we will create your account when your club’s County FA affiliation has been processed. You will get an email from Full-Time inviting you to complete your account setup. If you have not received this email please check your junk mail folder.

If you can’t find the email, you will need to make sure that your club secretary has set you up with one of the following roles in the Whole Game:

  • Manager
  • Manager (asst)
  • Team Secretary

You must also ensure that your email address (personal) and mobile phone number are correct and up to date in WGS. Once you have verified that the above conditions have been met, drop us a note and we will get you sorted.

If you have a Full-Time account but forgotten your password, you will need to reset it. Remember that your username will be the password used for your Whole Game account.

Where can I find the contact details to confirm my fixture?

Team administrators will receive an email from Full-Time every Monday detailing their fixtures for the next 7 days. This email will have the contact details for the opposition team.

If you are not receiving the fixtures email from Full-Time you should:

  1. Make sure that they are not being sent to your junk folder.
  2. Check that you have the correct email on your Whole Game/Full-Time account.

If the above check-out, please contact us so that we can investigate.

What do I do if the home team has not confirmed Sunday’s fixture?

The home team must confirm arrangements with the away team by Tuesday 9pm the week of the fixture. If the home team has not confirmed arrangements with you, you should try to contact the club secretary of the home team to find out the arrangements.

If you have been unable to confirm arrangements with the home club by Thursday 9pm, you are free to assume the fixture will not go ahead if that is what you wish to do. If the home team contacts you subsequently the decision as to whether the fixture takes place is at your discretion.

Can we register a player to more than one team?

Yes, a player can be registered to any number of teams within your club, so long as they meet the age restrictions for the team’s age group.

Do we need to pay a player registration fee?

No, we do not charge a fee to register players.

From Club Administrators

What is Fairplay?

We will do our very best to give you the most competitive fixtures we can. By that we mean we will pair you with teams of similar ability where both teams will need to play at their very best in order to win. Sometimes we get this wrong or other circumstances mean that one team may not be performing at its best.

Fairplay is about recognising that the teams are not fairly matched and instead of pressing on regardless until the final whistle with a game that is not benefiting the development of either team, both team’s coaching staff look at ways to change the game so that both teams continue to benefit from the experience.

It does not mean that one team should add players or the other should take players off in the hope that this will even up the teams. It requires creative thinking by both sets of coaches working together to come up with training ground routines that can be inserted into the game to add new challenges so that both teams can develop their skills at the appropriate level.

What is WHOLE GAME?

From team managers and club secretaries through to players and parents, Whole Game is for the whole of grassroots football. Whatever your role in the game and whatever you do, Whole Game can help you to do it faster and more effectively.

You’ll find club data – such as player contacts, qualifications, discipline records and so much more all in one place, which is great news for managers and club secretaries when it comes to club admin and monitoring player availability.

You only have to input a player’s details once – and the system fully integrates with both Full-Time and the Matchday app to make access and management of information simple.

Find out more…

How do I get a login for WHOLE GAME?

If you don’t already have one, you will need to sign-up for a Whole Game account.

What is FULL-TIME?

FULL-TIME is the easy way we manage the football league online. It works in conjunction with TheFA, the County website, and Whole Game. Scores, player stats, league and referee marks can be entered by team admins online.

For Managers on the go, our SMS service allows scores to be submitted via a simple text message, but only through The FA Matchday app can managers enter live score updates, alongside entering a wide selection of player stats as well as providing league, pitch quality and referee marks. We also provide tools to postpone or cancel games.

Find out more…

How much will it cost to enter a team?

The entry fee for a full season is £40 per team.

The entry fee for teams joining after New Year is £20 per team.

Clubs will be invoiced once the team has been affiliated with your County FA and is ready to start playing fixtures.

What is MATCHDAY?

It’s time to boot out all the boring admin around organising your football. TheFA’s official Matchday app has been developed specifically to automate everything around your football life – whether you’re a player, club secretary, manager or coach.

Who’s in the team? Who are the opponents? Where’s the game? When’s kick-off? Is anyone currently suspended? With Matchday, all the answers are instantly available at your fingertips.

Find out more…

How do I get a login for FULL-TIME?

If you don’t already have one, we will create your account when your club’s County FA affiliation has been processed. You will get an email from Full-Time inviting you to complete your account setup. If you have not received this email please check your junk mail folder.

If you can’t find the email, you will need to make sure that your club secretary has set you up with one of the following roles in the Whole Game:

  • Manager
  • Manager (asst)
  • Team Secretary

You must also ensure that your email address (personal) and mobile phone number are correct and up to date in WGS. Once you have verified that the above conditions have been met, drop us a note and we will get you sorted.

If you have a Full-Time account but forgotten your password, you will need to reset it. Remember that your username will be the password used for your Whole Game account.

Do we need to be a Charter Standard club?

Yes, as a Charter Standard league, member clubs need to be FA accredited. If your club is not FA accredited you may still enter teams on the understanding that you apply for accreditation before they start playing.

Once accredited, you will need to undertake an annual health check to maintain your accreditation.

Will we need to pay a deposit?

No, we do not require a club deposit on joining.

Do we need to register our players?

Yes, you will need to register your players via the Whole Game System before they play.

For the season 2021/2022, it will be a requirement for all affiliated football to register players, with an email address.

Can we register a player to more than one team?

Yes, a player can be registered to any number of teams within your club, so long as they meet the age restrictions for the team’s age group.

Do we need to pay a player registration fee?

No, we do not charge a fee to register players.